Haddon Limited Warranty

Haddon Windows LLC
Entry Door Products
Residential Home Owner
Effective: February 13, 2009

Warranty Summary – Please read full warranty for important information.

Five (5) year warranty from date of purchase
Products purchased from a dealer are warranted equally, but homeowner service is provided by dealer
Warranty supplies replacement parts or doors
Specific Limitations apply, Not transferable
Registration is online or via mail-in form
Residential Homeowner only – Not Commercial or Multi-Resident

Full Warranty

Haddon Windows LLC, subject to all terms stated below, warrants to the original homeowner purchaser for five (5) years that its Haddon Entry Door products will be free from significant impairment of operation or usage caused by a defect in material or workmanship occurring as a direct result of the manufacturing process. If the Haddon product was purchased from a Haddon dealer, the Haddon warranty applies equally but the issue must be serviced by the dealer. On condition of receipt of proper submission of a claim under a validated warranty, Haddon Windows LLC, at its exclusive option, will either perform a repair; provide a new product part or new product or refund of amount paid to Haddon, after having determined that the Haddon Windows product does not conform to the warranties contained herein. Haddon Windows LLC shall have no obligation without proper notice and opportunity to respond.

The Haddon Windows L.L.C. ("Haddon Windows") warranty is made only to the original homeowner purchaser ("purchaser") at the address and date recorded on the attached Certificate of Registration or via the registration website at www.haddonwindows.com. In order to validate this warranty, within 30 days of the installation date the purchaser must fully complete the Certificate of Registration and mail it to: Haddon Windows LLC at 1211 Ford Road, Bensalem, PA 19020, or complete the registration on the Haddon website. Haddon Windows makes no warranty, and sale shall be "AS IS," for product on which full and timely payment has not been made paid by the dealer or purchaser, and for commercial, government, multi-family or other non-single family homeowner applications.
Limitations: This Limited Warranty does not include non-conformities or damages attributable to or arising from:

Minor scratches or minor visual imperfections
Negligence or improper: use, installation, pre-installation storage
Product reinstalled after removal from its original installation
Normal wear and tear

Steel doors are not guaranteed against rusting in immediate shore or coastal conditions, due to the high salt content in the air. Door finish warranty is warranted for one (1) year.

Glass Warranty: Haddon Windows warrants for a period of five (5) years after installation that, under conditions of normal use and service, the insulated glass unit will not develop material obstruction of vision as a result of film formation between the interior glass surfaces caused by failure of the hermetic seal (seal failure). One-year warranty for all other glass types. Small spots, bubbles, marks, lint and scratches not exceeding applicable glass manufacturing specifications imposed by ASTM C 1036-06 will not constitute a defect under this warranty.. Failed or broken glass units which are covered under warranty shall be replaced with insulated glass units only.

Material Only: No labor or other costs are included and all such labor and/or installation shall be the exclusive responsibility of the purchaser. Haddon Windows reserves the right to discontinue or make change in any of its products. If the part or component originally installed is not available, Haddon Windows LLC shall have the right to substitute a part, component or cash payment that, in Haddon Windows's sole discretion, is of equal quality or value.

Claim Submission: Any claims for defects under this warranty must be submitted in writing, along with a copy of the proof of purchase within ninety (90) days after any defect or basis for claim is discovered or should have been discovered. CLAIMS SUBMITTED AFTER 90 DAYS ARE NOT COVERED BY THIS WARRANTY AND SHALL BE DEEMED WAIVED. Written claims should be sent to Haddon Windows LLC, Warranty Claims, 1211 Ford Road, Bensalem, PA 19020. Purchaser must ship prepaid any parts which he/she feels are defective. Haddon Windows may require you to supply pictures or other basis for support of the claim.

Installation and Maintenance: Proper installation of any window is critical to its ability to perform and remain trouble-free. Haddon Windows strongly suggests the purchaser carefully select a dealer and installer qualified and experienced enough to properly fit, install, and verify each window and door. Only products installed according to good building practices and Haddon Windows' installation recommendations will be covered by this warranty. Adverse product conditions caused directly or indirectly by poor installation or environmental conditions are not the responsibility of Haddon Windows.
Proper care and maintenance is also important for long-term performance. Please read all instructions and guidance for proper care and maintenance on the Haddon/Haddon Windows website. Improper care of your windows may limit your coverage under this warranty. Adverse product conditions caused by improper maintenance are not the responsibility of Haddon Windows. Movable parts and weather-stripping are subject to wear and must be maintained.

Condensation: This is a normal result of high humidity trapped on one side of an energy efficient window. You may see condensation occur with our windows naturally, due to the highly insulating quality of our windows. If so, either reduce the humidity or open the windows to allow the humidity to escape. Condensation does not imply a manufacturing defect and is not covered by this warranty.

Other Important Terms and Limitations: This warranty only covers manufacturing defects as specified herein and does not include defects or damage attributable to installation, age, normal weathering or defects or damages caused by accidents or fire, flood or other Acts of God, misuse, building settlement or structural failure of walls, negligence, forced entry, or any other causes or occurrences beyond Haddon Windows' control. This warranty does not cover any color migration or fading which may occur as a result of weathering.

Haddon Windows does not represent or warrant that its windows conform to applicable laws, local ordinances, building codes or safety requirements, it being the sole responsibility of the purchaser to consult with its own advisors or professionals regarding conformance with the foregoing laws and requirements.

THIS WARRANTY IS PURCHASER'S EXCLUSIVE REMEDY, IRRESPECTIVE OF LEGAL THEORY OR NEGLIGENCE BY HADDON WINDOWS. HADDON WINDOWS MAKES NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED WITH RESPECT TO THE PRODUCTS MANUFACTURED OR SOLD BY IT. HADDON WINDOWS EXPRESSLY DISCLAIMS ANY WARRANTY BEYOND THE TERMS STATED HEREIN INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. No agent, employee, or representative of Haddon Windows has any authority to bind Haddon Windows to any affirmation, representation or warranty concerning Haddon Windows' products or parts, except as stated herein.

Haddon Windows' product performance specifications and certification results are derived from recognized industry standard tests and related mandatory requirements. To maintain consistency, Haddon Windows manufactures its products for sale utilizing the same processes and materials that are used in fabrication of product for testing. A range of tolerance is inherent in all manufacturing processes and as a result some variance may exist among individual product performance values.

When placed in the interior space between panes of glass noble gases such as argon and krypton can enhance the thermal performance of insulated glass units used in windows and doors. Given their nature, however, and the limitations of methods and materials reasonably available to achieve gas fill and promote gas retention, Haddon Windows does not warrant specific fill or retention levels beyond Haddon Windows' compliance with referenced certification criteria.

This warranty provides the purchaser specific legal rights. The purchaser may also have other rights which vary from state to state.